Vendor: EXIN
Exam Code: MOFF
Exam Name: Microsoft Operations Framework Foundation
QUESTION 1
What is a process within the Service Monitoring and Control SMF?
A. Continuous monitoring
B. Purge event logs
C. Service monitoring requirements
D. Static monitoring definition
Answer: A
QUESTION 2
Does the concept ision?identify what a project team can accomplish within its constraints?Does the concept ?ision?identify what a project team can accomplish within its constraints?
A. Yes
B. No
Answer: B
QUESTION 3
Does the Team SMF ensure that someone is ultimately accountable for the work required in the Plan Phase?
A. Yes
B. No
Answer: A
QUESTION 4
Which SMF has ‘Filter the problem’ as a process step?
A. Customer Service
B. Service Monitoring and Control
C. Operations
D. Problem Management
Answer: D
QUESTION 5
What does the Reliability SMF process flow include?
A. Assess, monitor and control risk
B. Define service requirements
C. Ensure good service
D. Maintain work instructions
Answer: B
QUESTION 6
The Change and Configuration Management SMF has a set of processes assigned to it. Which process is the first in order?
A. Approve the change
B. Baseline the configuration
C. Classify the Change
D. Initiate the Change
Answer: B
QUESTION 7
Which Management Review evaluates IT staff performance and operational efficiency?
A. Operational Health review
B. Policy & Control review
C. Release Readiness review
D. Service Alignment review
Answer: A
QUESTION 8
What is compliance?
A. An application of risk management that ensures IT’s conformance with company-specific policies, governmental regulations and laws
B. A design that involves understanding the business requirements and defining the features that users
need to do their job
C. A plan that aligns an organization objectives into a cohesive approach to deliverservices that support business strategyA plan that aligns an organization? objectives into a cohesive approach to deliver services that support business strategy
D. A state that occurs when the technical and business goals of the IT organization match the goals of the overall business
Answer: A
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